CONTACT US

Contact Details

Speak to one of our friendly staff who will assist with your appointment needs. If you have a concern or would like to make a suggestion please email us.

The practice opens its doors on 01/09/2019. Bookings are available via HotDoc. You can download the free app here

Shop 1, 299 St Vincents Rd,
Banyo, QLD 4500 AUSTRALIA
Monday to Friday: 8:00 am to 5:00 pm
07 3539 6898
07 3539 6899

If you require a doctor after hours, please call the National Home Doctor Service on 13 74 25.

APPOINTMENTS

If you have an emergency , please call 000.

At present due to to the pandemic and staffing issues we do not accept walk ins and only see booked appointments. Our practice uses HealthEngine for all online appointments. You can book any time of the day or night via the iPhone or Android App or Online.

Our medical centre has an after hours care arrangement with National Home Doctor Service. This service is fully bulk billed for all Medicare card holders.

Our practice policy allows home visits in the 5km area around the medical centre, for patients with mobility issues on doctors discretion.

Please be aware that there is a cancellation fee of $50.00, if you fail to show up 3 times over a 6 month period. You are advised to let the reception know if you running late for an appointment ,or if you need to cancel at least an hour prior.

BILLING POLICY

  • From 01/07/2022 , we are moving over to mixed billing
  • There will be discretionary bulk billing available to patient’s under special circumstances . Children under 16 , health care card and concession card holders will continue to be bulk billed.
  • Please be aware that some consults , procedures , pre-employment medicals and insurance paperwork have no medicare rebate. Details on these can be advised by calling reception.

Payment for these consultations can be made via EFTPOS, MasterCard, Visa. Cash payments are discouraged at present due to our COVID-19 safety plan.