CONTACT US

Contact Details

Speak to one of our friendly staff who will assist with your appointment needs. If you have a concern or would like to make a suggestion please email us.

The practice opens its doors on 01/09/2019. Bookings are available via HotDoc. You can download the free app here

Shop 1, 299 St Vincents Rd,
Banyo, QLD 4500 AUSTRALIA
Monday to Friday: 8:00 am to 5:00 pm ,Saturday 8am to 12 pm via private Hotdoc telehealth . All after care is provided by 13 SICK
07 3539 6898
07 3539 6899

If you require a doctor after hours, please call the National Home Doctor Service on 13 74 25.

APPOINTMENTS

If you have an emergency , please call 000.

At present due to to the pandemic and staffing issues we do not accept walk ins and only see booked appointments. Our practice now uses Hotdoc for all online appointments. You can book any time of the day or night via the iPhone or Android App or Online.

Our medical centre has an after hours care arrangement with National Home Doctor Service. This service is fully bulk billed for all Medicare card holders.

Our practice policy allows home visits in the 5km area around the medical centre, for patients with mobility issues on doctors discretion.

Our Cancellation policy has changed . If you are unable to make it to your appointment , please advice the reception at least an hour before, otherwise a cancellation fee of $40.00 applies.

BILLING POLICY

  • From 01/10/2022 , we are moving over to mixed billing
  • Children under 16 , health care card and concession card holders will continue to be bulk billed.
  • Please be aware that some consults , procedures , pre-employment medicals and insurance paperwork have no medicare rebate. Details on these can be advised by calling reception.

Payment for these consultations can be made via EFTPOS, MasterCard, Visa. To get your medicare rebate back via Tyro , a physical debit card is required . Cash payments are discouraged at present due to our COVID-19 safety plan.